Top 4 alarm companies in USA and Canada

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Terrible customer service. They don't tell you that you are signing a 3 year contract (didn't read the mouse print on the reciept). The equipment doesn't work well, days between request for service and technician coming. I had to unplug my service for almost a week to wait for…

Posted by: Dee Sinkoe

Date Posted: 2012-05-23Read Review

Video

Very shoddy install, parts applied to wall with double sided tape and velcro. No wonder its free..I still feel like I overpaid!

Posted by: Walter

Date Posted: 2012-05-07Read Review

Account Executive

Just bought out the remainder of my Alarmforce contract. The alarm worked fine, the billing was easy but wow did they give me a hard time about getting out of the remaining 10 months of my contact. I read the reviews and decided to have someone from their company…

Posted by: Jesse

Date Posted: 2012-04-04Read Review

Is Monitoring Worth It?

Arrived home one day to find Alarm Force people there. They said the alarm had been triggered 2 hours eariler. I don't know how the alarm was triggered ealier and nothing was missing. So it makes me wonder what the point of monitoring is?? If someone had broken in,…

Posted by: Mark

Date Posted: 2012-02-12Read Review

Good Company But Needs Better Customer Service

Their alarm system might be good however, their customer service it's. not. They make you feel as if the only purpose was to get you into their contract. They don't care to keep you as customer. When you decide to Cancell they will be harsh and unconsidered. I have…

Posted by: Javier

Date Posted: 2012-01-31Read Review

Is there a way around the 36 month contract with Brinks home security?

Help!
I feel conned. I signed up for Brinks Home Security and now I just want to end it. I think my fineprint says 36 months on it. Is there a way around this contract? How can I break it? Has anyone tried to before? Any help will be…

Posted by: Diana

Date Posted: 2010-11-03Read Review

Brinks Home Security might not be a good choice

I read this review on Brinks Home Security on another website. I am not sure if this is a genuine complaint or a fabricated one, but I am hoping it is true.

Recently my husband and I decided to scout around for a good home alarm system. Our…

Posted by: Patricia

Date Posted: 2010-11-03Read Review

Brinks Home Security might not be a good choice

I read this review on Brinks Home Security on another website http://www.my3cents.com/showReview.cgi?id=57315 I am not sure if this is a genuine complaint or a fabricated one, but I am hoping it is true.

Recently my husband and I decided to scout around for a good home alarm system….

Posted by: Patricia

Date Posted: 2010-11-03Read Review

Brinks is Totally ineffective

I was looking at a Brinks Review and came across one which says that the system is slow. It seems Brinks is totally ineffective as a home alarm. Is it true? Have you had any such experiences?

Posted by: Alice Moore

Date Posted: 2010-11-02Read Review

Attractive Quotes And Good Quality Product

I am really happy with the installation, the equipment, the monitoring response, and the overall customer service offered by Brinks. They provide one of the best home monitoring services available in the industry today, combined with attractive quotes and good quality product. The home alarms are really easy to…

Posted by: Bret

Date Posted: 2010-08-20Read Review

Poor communication and bill for everything

I have been dealing with Protectron for 3 years and have been having nothing but problems for 3 years. The first technician showed up on the wrong day and could hardly speak a word of English. They installed the wrong motion sensors 3 times before admitting that my dog…

Posted by: Paul Hunter

Date Posted: 2012-08-31Read Review

Poor Customer Service

Your service is pitiful and virtually non-existent. It has taken about one month for you to respond to our need for new batteries that are only 6 months old and you still cannot reset and prove our home system. We are contemplating cancelling your so-called service.

Posted by: Ed Harris

Date Posted: 2012-08-18Read Review

Avoid at all cost

Chris 2012-03-28 00:25:39

DO NOT USE RELIANCE PROTECTRON!!!!!!!!! AVOID THIS COMPANY LIKE THE PLAGUE!!!!!! Service is non existant…Equipment is junk and customer relations does not exsist. The Protectron smoke detector was always going off and the only way to silence it was to disconnect it for…

Posted by: Chris

Date Posted: 2012-03-28Read Review

Big Ripoff

At our church we had this company. We asked them to turn off the alarm during some construction. They agreed but never stop collecting $. They have been giving us the runaround with refunds. Then since they were so nasty, we said please cancel. Well they won't accept a…

Posted by: G oakinme

Date Posted: 2012-03-19Read Review

Don’t sign up with them!

Our place of business has been Protectron's customers for OVER 20 YEARS. Their alarm system failed to go off resulting in the theft of a lot of our merchandise (Around $20k). After this happened, they said that we would have to pay for them to come and look at…

Posted by: Jimmy

Date Posted: 2012-03-07Read Review

Terrible Company!

I agree with the previous post! Absolutely terrible customer service! Calling Customer Service to cancel account, transferred about 5 times, twice without even being told I was being transferred – by the Customer Service Dept themselves – how is that for 'service'? I'm mid-sentence and suddenly listening to hold…

Posted by: Lisa

Date Posted: 2012-11-19Read Review

ADT does’nt call back

The worst customer service in the world. We've been a customer for years and after talking with friends did we realize that we were paying a 20% premium for this horrible service. Call anyone else…please.

Posted by: Steve Glickstein

Date Posted: 2012-08-30Read Review

ADT = Awful customer service

We just had bought our new home and an alarm system was tops on my husbands list. So much so that he scheduled a visit the day we were moving which was a Saturday. The salesperson came in and was very nice and friendly. We scheduled the installation for…

Posted by: Anonymous

Date Posted: 2012-07-03Read Review

ADT is a great product

ADT has great response when in need. Affordable and you save on your house insurance.

Posted by: Piano Man

Date Posted: 2012-05-01Read Review

They Prey on Old People

I am writing for my aging mother who had to move from her home due to health. She is on a fixed income ande ADT will not let her out of the contract. We have offered to pay a penalty but no they will chasee her for a years…

Posted by: Russ Priestley

Date Posted: 2012-04-23Read Review