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Alarm Company Rating

Think Protection avg 9.52 / 10

Protect America avg 8.18 / 10

SimpliSafe avg 7.92 / 10

AlarmForce avg 6.85 / 10

Brinks Security avg 5.4 / 10

Protectron avg 4.27 / 10

ADT avg 4.08 / 10

Alarm company customer reviews

Tell us About Your Alarm Company Experience!

They all say that they are best Home Alarm Companies in USA & Canada, so here your chance to offer your own inputs into who you think is the best alarm company. With Good Alarm Bad Alarm we try to give you the best reviews and experiences that the consumers had while using a home security system. So if you have used ADT, AlarmForce, Brinks or Protectron then let the world know your views on the product and rate them amongst the best. To learn more about Good alarm bad alarm customer reviews visit the "About Us" section.

Top 7 Alarm Companies in USA and Canada

  • #1 RANKED

    Overall Rating. 9.52 / 10
    23 Reviews
    Think Protection

    A different kind of home security company, Think Protection provides families across North America with the most cutting edge home security equipment and support in order to provide them with the best protection possible

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  • #2 RANKED

    Overall Rating. 8.18 / 10
    11 Reviews
    Protect America

    Founded in 1992 by Thad Paschall, Protect America is based in Austin, Texas and provides state-of-the-art home security systems for families across the nation and into Canada

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  • #3 RANKED

    Overall Rating. 7.92 / 10
    12 Reviews

    Built by a Harvard-educated engineer, SimpliSafe provides award-winning protection you can trust 24 hours a day, 7 days a week. Using the latest in wireless technology, SimpliSafe is available wherever you can find Verizon or T-Mobile cellular cover Learn More | Read Reviews  

  • #4 RANKED

    Overall Rating. 6.85 / 10
    40 Reviews

    Founded in 1988, AlarmForce Industries offers both residential security and medical alert services to customers across United States and Canada. Branded across North America, the company is well known for its leader Joel Matlin.

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  • #5 RANKED

    Overall Rating. 5.4 / 10
    20 Reviews
    Brinks Security

    Based in Irving, Texas the company services clients in both USA and Canada.  Originally known as Broadview Security, the company was created in 1983 as a subsidiary of Brinks Home Security.

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  • #6 RANKED

    Overall Rating. 4.27 / 10
    44 Reviews

    A Canadian leader in Electronic Security and Alarm Systems, Protectron recently purchased Voxcom.  Based in Montreal, Quebec, Protectron is considered one of Canada’s biggest alarm companies.

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  • #7 RANKED

    Overall Rating. 4.08 / 10
    50 Reviews

    Provides alarm and security surveillance in over 50 countries and an authorized dealer program which allows independent dealers to perform installations on ADT’s behalf.

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Think Protection

Reviews:23   avg 9.52 / 10

You actually own the system

My experience with Think Protection has been nothing short of awesome. The staff that I have dealt with to date, have been extremely knowledgeable and so helpful. They have answered all of my questions and made sure that I had a clear understanding of the services that they provided. We…

Posted by: Kellie

Date Posted: 2016-04-04Read Review

I don’t worry when I’m out of town anymore

I found out about Think Protection a few months ago and I am so impressed already! I am often away on business, so I needed a service that made me feel like my home, assets and valuables were protected and they have given me that feeling. They have over 125…

Posted by: Tim

Date Posted: 2016-03-28Read Review

Extremely affordable home alarm systems

If you are looking for the best home alarm system provider in North America, you want to get in contact with Think Protection. I used to have another alarm services providers in the past but nothing compares to Think Protection. The services are so affordable – I mean you really…

Posted by: Dallas

Date Posted: 2016-03-07Read Review

Lets me travel without worrying

Traveling used to be a challenge for me but now I can go off wherever I want without worrying about my home or my elderly father. Think Protection is keeping an eye on both of them for me and I can live my life again!

Posted by: Amanda El Paso

Date Posted: 2015-07-31Read Review

Think Protection Always Has My Back

I always sleep better at night knowing that Think Protection has got my back, and you will too! Give them a call and you’ll see how much better you feel!

Posted by: Trent Seattle

Date Posted: 2015-07-25Read Review

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Protect America

Reviews:11   avg 8.18 / 10

Good service and alarm system

I’ve never been one to want an alarm system but I finally decided to make the move. I found out about Protect America from a friend and it’s been a good experience so far. As a single woman living in a big city, it’s one of the best decisions I’ve…

Posted by: Molly

Date Posted: 2016-03-14Read Review

Have Never Felt so Safe

When I moved from my hometown to the city I had a really hard time adjusting to the noise and activity. I would constantly hear weird noises outside and they really freaked me out! When my neighbors’ home was broken into, I couldn’t take it anymore and contacted Protect America…

Posted by: Terry New York City

Date Posted: 2015-07-31Read Review

Protecting the Things that Matter

Many people probably think of Rhode Island as a pretty safe place, but I wasn’t taking any chances with my family. Since having Protect America’s home security system installed, my wife is much more comfortable staying home with our two young children and I can get back to my weekly…

Posted by: John Rhode Island

Date Posted: 2015-06-29Read Review

Thanks Protect America!

Living in a big, busy city like Chicago has its perks but it also has its downsides – like higher crime rates – and my wife wasn’t taking any chances. As soon as we moved here she was on the phone to Protect America and what a great decision that…

Posted by: Henry Chicago

Date Posted: 2015-06-18Read Review

Better safe than sorry

My son bought me this system when he moved farther away and, while I wouldn’t have gotten it for myself, I am pretty relieved to have it. With my health concerns, living alone is a bit of a worry sometimes, but now I can enjoy my independence in comfort with…

Posted by: Sue Orlando

Date Posted: 2015-05-30Read Review

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Reviews:12   avg 7.92 / 10

24/7 protection

Our experience with them has been wonderful. They really provide full home protection that makes you feel good about the safety of your loved ones. If you are looking for smart technology, they are right up there with some of the most up-to-date technology out there! This is especially great…

Posted by: Manny

Date Posted: 2016-04-15Read Review

Great alarm system

Their tagline is “Make Home Feel Safe Again” and they really mean it! I feel so much safer ever since getting SimpliSafe installed at my house. Since I have a large family, we wanted to have a security system in place that made our entire family feel at ease. When…

Posted by: Kaye

Date Posted: 2016-03-18Read Review

Most affordable security service anywhere

I am not one to cut corners but when the deal is good, the deal is good, and Simplisafe has a good thing going here. I have done a fair bit of shopping around but nothing compares to the long term savings of buying the system outright and taking it…

Posted by: George NYC

Date Posted: 2015-07-31Read Review

Useful additional features

I don’t think my kids like that I can spy on them but it did help me discover who was helping themselves to my whiskey collection! Not the first thing I thought of when I got a security system installed, but boy am I glad for it now!

Posted by: Brent Houston

Date Posted: 2015-07-20Read Review

Smartest Home Security I’ve Ever Seen

Knowing that my home is protected and safe while I am at work is great, but the ability to check on my little guy is just fantastic! I always know if he’s getting his walk and I can rest easy knowing he’ll be safe until I get home!

Posted by: Tammi Jacksonville

Date Posted: 2015-06-27Read Review

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Reviews:40   avg 6.85 / 10

Great home security system

I am so happy with Alarm Force – they have such good customer service and their home security system is great. I have no complaints – I feel so much safer in my home now.

Posted by: Karalynne

Date Posted: 2016-04-11Read Review

Small business protection

I want to keep my business and employees safe so I went with Alarm Force for security. The fees are fair in comparison to the security system market and I don’t have to worry about a thing. I would recommend them not only based on their system but based on…

Posted by: Stephen

Date Posted: 2016-03-28Read Review


Very shoddy install, parts applied to wall with double sided tape and velcro. No wonder its free..I still feel like I overpaid!

Posted by: Walter

Date Posted: 2012-05-07Read Review

Account Executive

Just bought out the remainder of my Alarmforce contract. The alarm worked fine, the billing was easy but wow did they give me a hard time about getting out of the remaining 10 months of my contact. I read the reviews and decided to have someone from their company uninstall…

Posted by: Jesse

Date Posted: 2012-04-04Read Review

Is Monitoring Worth It?

Arrived home one day to find Alarm Force people there. They said the alarm had been triggered 2 hours eariler. I don't know how the alarm was triggered ealier and nothing was missing. So it makes me wonder what the point of monitoring is?? If someone had broken in, having…

Posted by: Mark

Date Posted: 2012-02-12Read Review

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Brinks Security

Reviews:20   avg 5.4 / 10

Is there a way around the 36 month contract with Brinks home security?

Help! I feel conned. I signed up for Brinks Home Security and now I just want to end it. I think my fineprint says 36 months on it. Is there a way around this contract? How can I break it? Has anyone tried to before? Any help will be appreciated.…

Posted by: Diana

Date Posted: 2010-11-03Read Review

Brinks Home Security might not be a good choice

I read this review on Brinks Home Security on another website. I am not sure if this is a genuine complaint or a fabricated one, but I am hoping it is true. Recently my husband and I decided to scout around for a good home alarm system. Our neighbor got…

Posted by: Patricia

Date Posted: 2010-11-02Read Review

Brinks Home Security might not be a good choice

I read this review on Brinks Home Security on another website I am not sure if this is a genuine complaint or a fabricated one, but I am hoping it is true. Recently my husband and I decided to scout around for a good home alarm system. Our neighbor…

Posted by: Patricia

Date Posted: 2010-11-01Read Review

Brinks is Totally ineffective

I was looking at a Brinks Review and came across one which says that the system is slow. It seems Brinks is totally ineffective as a home alarm. Is it true? Have you had any such experiences?

Posted by: Alice Moore

Date Posted: 2010-10-28Read Review

Attractive Quotes And Good Quality Product

I am really happy with the installation, the equipment, the monitoring response, and the overall customer service offered by Brinks. They provide one of the best home monitoring services available in the industry today, combined with attractive quotes and good quality product. The home alarms are really easy to use…

Posted by: Bret

Date Posted: 2010-08-20Read Review

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Reviews:44   avg 4.27 / 10

Avoid at all cost

Chris 2012-03-28 00:25:39 DO NOT USE RELIANCE PROTECTRON!!!!!!!!! AVOID THIS COMPANY LIKE THE PLAGUE!!!!!! Service is non existant…Equipment is junk and customer relations does not exsist. The Protectron smoke detector was always going off and the only way to silence it was to disconnect it for half an hour because…

Posted by: Chris

Date Posted: 2012-03-28Read Review

Big Ripoff

At our church we had this company. We asked them to turn off the alarm during some construction. They agreed but never stop collecting $. They have been giving us the runaround with refunds. Then since they were so nasty, we said please cancel. Well they won't accept a cancellation…

Posted by: G oakinme

Date Posted: 2012-03-19Read Review

Don’t sign up with them!

Our place of business has been Protectron's customers for OVER 20 YEARS. Their alarm system failed to go off resulting in the theft of a lot of our merchandise (Around $20k). After this happened, they said that we would have to pay for them to come and look at the…

Posted by: Jimmy

Date Posted: 2012-03-07Read Review

Protectron Needs to Improve Customer Service

This is the worst customer service you get. If you want to know how then call them and ask about the credit that you have to get back. I had to go on long hours of call with them to get back my money. I have talked to at least…

Posted by: Barrie

Date Posted: 2012-02-29Read Review

S.O.S. security bullies

S.O.S. Security are the Authorized dealer for Reliance Protectron. AVOID! I am appalled by this company and it's tone, best summed up as "bully style tactics" I thought alarm companies had moved away from this style of security. Threats being made by S.O.S was not in the contract. You failed…

Posted by: Nigel

Date Posted: 2012-02-14Read Review

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Reviews:50   avg 4.08 / 10

Good system

The service and products I’ve used with ADT has been impressive. They are pretty well known in the home security market and I am happy with my service. They help to protect your home from fire, carbon monoxide and theft, so you have the full package.

Posted by: Dominique

Date Posted: 2016-03-16Read Review

Horrific Disappointment

My husband and I are so disappointed with adt home security and are only staying with them until or contract ends. Their service dept and technicians need massive training. We have to cut our losses and just suck it up for one more year. Stay away from adt!!! Do your…

Posted by: Aileene Vasquez

Date Posted: 2012-04-20Read Review


Been with ADT 7 years. Paid $8500 for entire instal at my home. I pay them a bit over $250.00 every quarter. I have an insurance plan for all the hardware etc. Yesterday evening the system started to crumble, RIF fried out, not touch pads show other hardware is burning…

Posted by: BLUE SURF

Date Posted: 2012-04-08Read Review

Great company

Had a break in to my Business. ADT quickly responded after the alarms went off. They called me told me that there was alot of motion and a door alarm activated. I asked them to call the police which they did and the cops arrived before i did (2 mins…

Posted by: Tire Guy

Date Posted: 2012-03-11Read Review


ADT pulse is been a nightmare for me for sometime. Changing over to ADT from another company, the Pulse System is connected to my home phone and previous alarm. I just had my the system erase all my bookmarks on my DVDR and my home phone would not work. I…

Posted by: Barrick Groom

Date Posted: 2012-02-20Read Review

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