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#7 RANKED
ADT avg 4.08 / 10



Alarm company customer reviews

ADT

Reviews:

ADT is a dangerous company

Posted by: Rod Thorpe

Date Posted: 2011-09-01

I have used ADT at 2 properties for the past 10 years. Their service was initially acceptable but has now deteriorated to the point that it is essentially nonexistant. 1. We sometimes accidently set off our alarm- they used to call us to verify if anything is wrong, but they don't anymore. 2. For 2 months, the alarm system was completely off at our cottage which I only just visited and they did not tell me that it was off. 3. Final straw, I took the day off to wait for them to come to fix the broken system at my cottage and low & behold- they didn't show up and they didn't call. 4. At no time have they apologized for anything and when I said I would quit- no attempt to retain me.
This company is dangerous to use as an alarm monitoring company!

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