Their alarm system might be good however, their customer service it's. not. They make you feel as if the only purpose was to get you into their contract. They don't care to keep you as customer. When you decide to Cancell they will be harsh and unconsidered. I have to remove the system not without [...]
Alarm Company Rating
Alarm company customer reviews
AlarmForce
Cancellation Process is Terrible
Posted by: general
Date Posted: 2012-01-17
We found we could not use the system because of our pets setting off the motion detectors-when i asked if they could sway the motion detectors for another door intrusion unit it was more dollars so we just turned off the system and paid the monthly fees
-when the 3 years was up i emailed [...]
Look at the small print
Posted by: general
Date Posted: 2011-09-19
Be very sure that you don't miss hearing the 3YEAR LOCK IN CONTRACT,and if you are disatisfied, too bad, pay up, or else. And even before the contract expires, the will tie you up with dates that force you to pay an extra month. Customer service? That's a joke, they'll tell you they are sorry [...]
Homeowner
Posted by: general
Date Posted: 2011-09-08
First off, ADT actually owns Brinks security, which is now all but history except for some commercial applications. ADT is not local, is simply too big for their own good. Service and getting out of contract (even when term is up) is terrible. 7
WIth AlarmForce, having their sign on your front lawn is an open [...]
GREAT COMPANY
Posted by: general
Date Posted: 2011-09-05
My experience with Alarm Force has been all good. The free installation was great. The installer did not try to sell me anything else. When my back up battery died at about a year and a half, a technician came out, replaced it under warranty, and did a complete system check for no charge. I [...]
I worry about installing myself
Posted by: general
Date Posted: 2011-08-29
I just got the alarm force kit that I have to install it myself since they don't go up north like 45 min form downtown, or 30 away from where the authorizer tech delivered the kit.
The box for the system is so easy to turn off since u can just unplug it and turn off [...]
AlarmForce Is A Relief
Posted by: general
Date Posted: 2011-08-21
It’s a relief to have a AlarmForce home alarm! Otherwise I would have taken the risk of not having any alarm system at all. That was my previous experience with the Protectron people. They send the police in when I informed them I forgot the password. They could have verified some other security information instead [...]
Fantastic Customer Service!
Posted by: general
Date Posted: 2011-08-02
I have to say from the call on the phone to the sales guy to the tech installing the system I have never felt in a rush. They answer all your questions and never look at the clock to bail out. Service is great and response time is quite fast!
I strongly recommend it!
GREAT RESPONSE
Posted by: general
Date Posted: 2011-07-20
After an attempt break in on my condo. ( i live on the 3rd floor thought i would be safe but i guess not) I posted online on the alarm force website for information and they called me the next day at the exact time i ask them too. i have looked at other alarm [...]
Very Bad Customer Service
Posted by: general
Date Posted: 2011-07-18
I had an actual break-in at my home and it took Alarmforce 20 minutes before they could dispatch the police since they said that they had a staffing shortage in their monitoring system. Their equipment is a joke, since it's ugly and ineffective. The customer service reps (Avril) were very unprofessional and rude when I [...]
