Terrible customer service. They don't tell you that you are signing a 3 year contract (didn't read the mouse print on the reciept). The equipment doesn't work well, days between request for service and technician coming. I had to unplug my service for almost a week to wait for a technician to come and fix [...]

Very shoddy install, parts applied to wall with double sided tape and velcro. No wonder its free..I still feel like I overpaid!

Just bought out the remainder of my Alarmforce contract. The alarm worked fine, the billing was easy but wow did they give me a hard time about getting out of the remaining 10 months of my contact. I read the reviews and decided to have someone from their company uninstall the hardware because I hear [...]

Arrived home one day to find Alarm Force people there. They said the alarm had been triggered 2 hours eariler. I don't know how the alarm was triggered ealier and nothing was missing. So it makes me wonder what the point of monitoring is?? If someone had broken in, having AlarmForce show up two hours [...]

Their alarm system might be good however, their customer service it's. not. They make you feel as if the only purpose was to get you into their contract. They don't care to keep you as customer. When you decide to Cancell they will be harsh and unconsidered. I have to remove the system not without [...]

We found we could not use the system because of our pets setting off the motion detectors-when i asked if they could sway the motion detectors for another door intrusion unit it was more dollars so we just turned off the system and paid the monthly fees
-when the 3 years was up i emailed [...]

Be very sure that you don't miss hearing the 3YEAR LOCK IN CONTRACT,and if you are disatisfied, too bad, pay up, or else. And even before the contract expires, the will tie you up with dates that force you to pay an extra month. Customer service? That's a joke, they'll tell you they are sorry [...]

First off, ADT actually owns Brinks security, which is now all but history except for some commercial applications. ADT is not local, is simply too big for their own good. Service and getting out of contract (even when term is up) is terrible. 7
WIth AlarmForce, having their sign on your front lawn is an open [...]

My experience with Alarm Force has been all good. The free installation was great. The installer did not try to sell me anything else. When my back up battery died at about a year and a half, a technician came out, replaced it under warranty, and did a complete system check for no charge. I [...]

I just got the alarm force kit that I have to install it myself since they don't go up north like 45 min form downtown, or 30 away from where the authorizer tech delivered the kit.
The box for the system is so easy to turn off since u can just unplug it and turn off [...]