Their alarm system might be good however, their customer service it's. not. They make you feel as if the only purpose was to get you into their contract. They don't care to keep you as customer. When you decide to Cancell they will be harsh and unconsidered. I have to remove the system not without damaging my walls and have to paint them again. I personally think that after three years of doing monthly payments to them, they should have taken care of removing the pieces and leaving my walls as they were. The pieces were installed as if the technician had intended to make it very difficult to removed them. It all fell in my behave after giving them business for over three years. The way they talk to you in their customer care department does not show any care at all. All companies should learn from APPLE's CUSTOMER SERVICES