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Alarm company customer reviews

Protectron

Reviews:

Bad Bad Bad…STUPID CONTRACT

Posted by: Lynn Baryla

Date Posted: 2011-08-23

I guess I signed a contract in Feb. 2011 for 3 years and now I unexpectedly have to move because of a death in the family and I am told I have to pay the monthly fee for the term left in the contract!!!!! So if my monthly fee is $35/month and I have 30 months left I'm looking at $1,050. The other option is to take it with me, but family I'm moving to already have an alarm system of their own. This is a big rip off!!!! At least with Telus it's $10 for every month you have left in the contract. I will NEVER recommend this alarm company to anyone.

“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

One Response to “Bad Bad Bad…STUPID CONTRACT”

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  • stupid!!! I think so..... 2012-01-19 00:49:38

    You cannot be serious, 1st of all its stated 36 month term right on the top. 2nd you received a product, which is supplemented through the monthly fee. Sales person was paid, installer was paid and reliance has equipment and monitoring costs. And whatever is left over is after you pay on the 3 years is profit. (they are running a business). When you terminate a cell phone plan in which you received a phone for free or even a small fee as a part of the 3 year typical cell phone deal. You are responsible for paying your base monthly service plus a cancellation fee of anywhere from $100 - $300 bucks, depending on the company. Telus does there $10 thing after the initial term, on where the cost of the phone has been covered. So get your facts straight. What are they supposed to do go and take money back from their employees because you want to cancel with no penalty on a 3 year term you signed.Get real..... Sorry you had a death in your family......... but honestly learn to deal with your problems and not blame a company for doing nothing wrong. When you terminate are they supposed to give someone a used system??


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