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Think Protection avg 9.52 / 10

Protect America avg 8.18 / 10

SimpliSafe avg 7.92 / 10

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Protectron avg 4.27 / 10

ADT avg 4.08 / 10

Alarm company customer reviews



Bad Contracts!

Posted by: Sharon

Date Posted: 2011-04-13

Protectron is the WORST company I've ever dealt with! Asides from duping us into a three year contract (I thought I was signing my credit card info for billing, was NOT told it was a contract) the service is pathetic. The system has NOT worked properly since it was set up in our store over a year ago…NOW they tell us that we HAVE to pay $2,639.00 to change the heat and smoke detectors, or pay the buy out of $796.00 to free us from the contract!! I'm STILL waiting for a Supervisor to call me. I will NEVER recommend this company to anyone! Terrible, terrible service and equipment!! I can't rate them "0", because they don't give you that option! But that's what they deserve!

“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

One Response to “Bad Contracts!”

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  • stupid!!! I think so..... 2012-01-19 01:12:51

    EVERY ALARM COMPANY HAS A CONTRACT!!!! You duped yourself ...... Fact - never read something before you sign it. Was this running through your head?? wow $2639.00 for a couple of devices, or buy yourself out at $796.00. Im sure the 1st number is a typo. Depending on the size of the system initially installed, you do have a 1 year warranty on commercial properties. Unless you get the LSP package with covers the system for the entire term period. Was there an older system in place that was taken over?? It seems you don't have some of your facts straight. If you once again learn to read what you sign, it is stated in the back of all major alarm company agreements that you have a right to terminate without penalty if the goods or services are not received within 30 days. There seems to be some information lacking in your alarm review.................. Please try again.................

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