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Alarm company customer reviews

Protectron

Reviews:

Con artists & intimidating

Posted by: Nigel

Date Posted: 2012-02-13

Signed up to there door to door sales man (fool I am). Notified them my home phone was changing and advised I needed a GSM instal, tried to arrange, they never showed up, then did not return calls. 2 months of no monitoring, so I canceled. Intimidating sales agent trying his luck.
I demand they cancel due to them failing to uphold there terms.
Now they are threatening me with Debt collectors.
Disgusting!
Oh, they offered me 1 month free to compensate 2 months without protection. Insult
 

“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

One Response to “Con artists & intimidating”

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  • You are a lier 2012-03-07 07:08:47

    What you are saying does not make any sense. If you just had the alarm installed, why did you not just do the GSM initially. You changing phone providers is not our problem. If we initially set up the alarm and it was working. How are we responsible for you deactivating the system, by changing phone providers? There is a level of service that reliance will uphold to, so I really dont think you are telling the whole story on your end. You probably wanted the GSM for free, and didnt want to pay the monthly o it. I know your type. When it comes to upgrades I know they take care of that right away, and also service or technical issues. We did nothing wrong, and we upheld are end of the agreement. As mentioned why are we responsible for you unplugging a perfectly functioning alarm?


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