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Alarm Company Rating

#1 RANKED
Think Protection avg 9.52 / 10

#2 RANKED
Protect America avg 8.18 / 10

#3 RANKED
SimpliSafe avg 7.92 / 10

#4 RANKED
AlarmForce avg 6.85 / 10

#5 RANKED
Brinks Security avg 5.4 / 10

#6 RANKED
Protectron avg 4.27 / 10

#7 RANKED
ADT avg 4.08 / 10



Alarm company customer reviews

ADT

Reviews:

Horrible customer service

Posted by: kirk

Date Posted: 2011-10-29

I've been with ADT for a little over two years and while the system is simple and easy to use their customer service leaves a lot to be desired. Sometime ago I wanted to investigate cellular monitoring. I called several times, being either disconnected, left on hold for way too long and even hung up on. I've filled out their online form for service about 4 times asking the same question and no one as ever gotten back to me.

I guess thats the price of going with a company that is so large – they don't care about the little guy.

Oh yea and for me to get the cellular monitoring installed it will cost $300 for the installation and my bill will increase by $5 a month. The increase isn't bad; but $300 installation…seriously?

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