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Alarm company customer reviews

AlarmForce

Reviews:

I had to pay for a dead battery

Posted by: Amanda

Date Posted: 2010-05-26

AlarmForce security alarm systems disappointed me. The battery failed in the system twice consecutively and i was made to pay for the equipment failure. I am deeply disappointed.  The company was prompt in coming out and also tried to work through the issue on the phone with me but I dont feel I should be paying anything for faults not caused by me with the system.

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“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

2 Responses to “I had to pay for a dead battery”

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  • Eleanor Jons 2010-07-05 23:29:23

    I hope they train their customer care representatives more! The man i talked to last day doesn't know anything about the system.


  • RedZone 2010-09-02 17:44:17

    Alarmforce gives a 1yr warranty on all their batteries. If the battery dies under the one year, they will cover it. They have to troubleshoot to see if you had a recent power outage that drained the battery dead and confirm that battery no longer recharges before replacing it. If you fall outside the 1yr warranty, then just fork out the $20 they charge for battery you cheapo!!


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