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Alarm company customer reviews

Protectron

Reviews:

Not Impressed. Nothing but Issues.

Posted by: Michael

Date Posted: 2012-01-24

I have had an alarm system installed last summer. The work included pr-wireing for an extension. Since Protection subcontracts all their work, different technicians were sent during the install and each new one did not know what was done previously. As a result, many wires wires could not be located after the wall were closed and wires are still exposed on the walls. Many zones do not work to this date. I have not paid for the work, however they are very aggressive to collect. No matter how much I ask for a customer representative to pass by for an evaluation of the work, none has been sent. They just seem to forget about us until they send out another collection notice and I have to then explain to them the issue, which prompts them to promise to follow up on the issue, which is then forgotten..and the cycle continues..

“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

2 Responses to “Not Impressed. Nothing but Issues.”

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  • are you for real? 2012-02-02 20:47:24

    They dont subcontract the work, it is done through authorized dealers for one. And 2 different installers are coming probably because of scheduling. Take you bogus complaint and maybe find out who built you home a screwed up the prewire. No company is responsible for another companies mistakes. Maybe look at what the bill is really for, rather than bitching about what the underlying issues are.


  • I can help 2012-01-26 20:19:33

    If you like e-mail me, maybe I Can clarify some things. I do work for protectron. tommy19786969@yahoo.com


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