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Alarm company customer reviews

AlarmForce

Reviews:

Very Bad Customer Service

Posted by: general

Date Posted: 2011-07-18

I had an actual break-in at my home and it took Alarmforce 20 minutes before they could dispatch the police since they said that they had a staffing shortage in their monitoring system. Their equipment is a joke, since it's ugly and ineffective. The customer service reps (Avril) were very unprofessional and rude when I complained about the delay in service. There is a reason why their service is the cheapest in Canada…because their alarm system and service is bad.

“ Please only post reviews if you are a current user with this company or have been in the past so that this information is as accurate as possible.”

2 Responses to “Very Bad Customer Service”

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  • Javier 2012-01-31 13:50:44

    I agreed with you when you said the equipment is ugly. It makes my entry area In my home look terrible and with that customer service it makes it look even uglier.


  • April 2011-09-12 18:41:32

    Alarm force is a TERRIBLE company in terms of sending a security guard to the home after the alarm goes off. I had a break in and they came after an hour and a half. They say they did their job. The staff are rude and try to pass you onto another department so they don't have to deal with you. DO NOT go with them. The will not protect your home in the event of a break in. They don't care about their customers and their motto to protect is a joke. BEWARE!!


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